About Airssential

Better Health. Better Informed. Better Supported.

At Airssential Health Care, we believe better health begins with having the right information, the right products and the confidence to take a more proactive role in your health.

Since 1995, we have been helping Australians access practical healthcare solutions for everyday life — from health monitoring and respiratory care to pain management, personal wellness and home healthcare.

Our goal is simple:

To make quality healthcare products more accessible, understandable and useful for the people who rely on them.


Australian Healthcare Experience

Airssential is an Australian healthcare business with more than three decades of experience supplying healthcare products to Australians through pharmacies, healthcare professionals and directly to consumers.

Based in Padstow, New South Wales, our team combines healthcare industry experience with a practical understanding of the needs of people managing their health at home.

We work with healthcare professionals, pharmacy teams, manufacturing partners and consumers to continually improve the products and information we provide.

Our experience has taught us that healthcare isn't simply about having a product.

It's about having confidence in the product — and knowing how to use it properly.


Healthcare Designed Around Real Life

Our range includes products for a wide variety of everyday healthcare needs, including:

  • Blood pressure monitoring
  • Respiratory and asthma care
  • Thermometry and health monitoring
  • Pain relief and TENS therapy
  • Pulse oximetry
  • Diabetes accessories
  • Baby and family healthcare
  • Home therapy and personal wellness

We carefully select products that are practical, reliable and straightforward to use.

Where applicable, our medical devices are manufactured in quality-assured facilities and designed to meet relevant Australian and international requirements.

We believe healthcare products shouldn't be complicated for the sake of complexity.

They should be reliable, easy to understand and fit naturally into everyday life.


More Than a Healthcare Product

A healthcare device can provide an important piece of information — but understanding that information can be just as important.

That's why education has always been an important part of the Airssential philosophy.

We develop practical healthcare information to help consumers better understand health conditions, monitoring, treatment and lifestyle factors that may influence their wellbeing.

Our aim is not to replace the advice of your doctor, pharmacist or other healthcare professional.

Instead, we want to help you become a more informed and confident participant in your own healthcare.


Quality You Can Trust

Quality is fundamental to everything we do.

We work with established manufacturing partners and apply careful product-selection and quality-control processes to ensure the products we provide meet the expectations of modern healthcare.

For regulated medical devices, we ensure the appropriate Australian regulatory requirements are addressed before products are supplied to the Australian market.

We also believe that quality doesn't end when a product leaves our warehouse.

It continues through:

Product information.
Customer support.
Warranty assistance.
After-sales service.

Because a healthcare product is only truly valuable when you can rely on it when you need it.


Support That Continues After Your Purchase

Choosing a healthcare product isn't always straightforward.

Which product is right for you?

How should it be used?

Is the size or specification suitable?

What should you do if you need assistance?

Our customer care team is here to help.

Whether you need assistance with a product, technical information, warranty support or simply have a question about something you have purchased, our team is available to provide practical assistance.

Because our relationship with you shouldn't end when you complete your purchase.


Our Commitment

Everything we do at Airssential is guided by three principles.

QUALITY

We are committed to providing healthcare products that meet appropriate expectations for safety, reliability and performance.

EDUCATION

We believe better information helps people take a more proactive role in managing their health and making informed decisions with their healthcare professionals.

CARE

We believe genuine healthcare support extends beyond the purchase — from helping you choose the right product to providing assistance when you need it.

Quality. Education. Care.

These principles influence the products we select, the information we provide and the way we support our customers.


Our Vision

Our vision is to help people become more proactive in managing their health and wellbeing while recognising the important role of doctors, pharmacists and other healthcare professionals.

We believe that when people are better informed, have access to reliable healthcare products and receive appropriate professional guidance, they are better equipped to participate in their own healthcare.

Better health supports a better quality of life.

That belief has shaped Airssential since 1995 — and continues to guide where we go next.


Australian Support

Airssential Health Care is proudly based in Padstow, New South Wales.

Our Customer Care team is available to assist with product enquiries, technical support and warranty assistance.

Airssential Health Care
122 Gow Street
Padstow NSW 2211
Australia

(02) 9708 5560

Monday–Friday
8:30am–4:30pm

We're here to help.

If you have a question about an Airssential product or need assistance choosing the right healthcare solution, contact our team today.